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Refund policy


RETURNS/REFUNDS

We do not offer returns or refunds on food products for change of mind. If there is a fault with your product please contact us at baker@threemillsbakery.com.au. We require photographic evidence of the fault. Once a claim has been investigated and approved, a refund will be processed to the original method of payment.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is received. If you’ve done all of this and you still have not received your refund yet, please contact us.

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us and our Customer Service team will help ensure that this is a smooth process for you.